techSHIP Support

techSHIP Global Master Lists 5

• techSHIP supported Carriers - Master List [Guides List]
• techSHIP supported WMSs Plugins - Master List [Guides List]
• techSHIP supported OMS/ERPs Plugins - Master List [Guides List]
• techSHIP supported WMSs API Connections - Master List [Guides List]
• Customs Invoices supported Carriers - Master List [Guides List]

101 techSHIP - Your first steps in techSHIP 23

• 00 - techSHIP Hardware Requirements [Information]
• 01 - Importing orders and processing them - [Step-by-step guide]
• 02 - How to manifest [Step-by-Step guide]
• 03 - How to download a Manifest - [Step-by-Step guide]
• 04 - Setting how tracking and freight information are sent to your WMS [Step-by-Step guide]

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201 techSHIP - Specific settings in techSHIP 36

• How to use Signature Required options [Step-by-Step guide]
• How to change the Address Validation detection level - [Step-by-Step guide]
• How to use Routing Group to set up Retailers [Step-by-Step guide]
• How to return packages with a different service code [Step-by-Step guide]
• Import orders which don't have weight or dimensions in the WMS [Step-by-step guide]

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techSHIP Plus - Specific settings for techSHIP Plus/Enterprise features 25

• How to use Advanced Rate Shopping restrictions [Guide]
• techShip LTL freight information and values [Information]
• Advanced Restrictions: Geographical areas [Step-by-Step Guide]
• Advanced Restrictions: SKUs [Step-by-Step Guide]
• Advanced Restrictions: Order Information [Step-by-Step Guide]

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Processing Error codes - Solution guides 266

• Error: No Shipments to Close [Solution] [Internal]
• Hard 120121 - The Shippers shipper number cannot be used for the shipment [Solution]
• Hard 121210 - The selected service is not available from the origin to the destination [Solution]
• Error: 2553 Paid by Customer is not a valid payer partner of the Mailed on Behalf of Customer [Solution]
• 6065 ERROR Commodities are required [Solution]

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Carrier Onboarding - Guides and Solutions 134

• A&B - Onboarding Requirements [Information]
• AAA Cooper Transportation - Onboarding Requirements [Information]
• ABF Freight - Onboarding Requirements [Information]
• Air City Post (ACP) - Onboarding Requirements [Information]
• Amazon Direct Fulfillment - Onboarding Requirements [Information]

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Baseline Carrier setup guides - Guides and Solutions 134

• How to import and try a Test Batch [Step-by-Step guide]
• How to port a UPS Baseline account from another portal [Step-by-Step guide]
• How to set up a (v2) DHL eCommmerce (Global Mail) Baseline Account [Step-by-Step guide]
• How to set up a (v4) DHL eCommmerce (Global Mail) Baseline account [Step-by-Step guide]
• How to set up a AAA Cooper Transportation Baseline account [Step-by-Step guide]

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Billing Accounts (Carriers) - Guides and Solutions 138

• Billing Account: Collect vs Third Party
• How SCAC codes work and are to be set up [Guide]
• How to add and set up a (v2) DHL Global Mail Billing Account [Step-by-Step guide]
• How to add and set up a (v4) DHL Global Mail Billing Account [Step-by-Step guide]
• How to add and set up a AAA Cooper Transportation Billing Account [Step-by-Step guide]

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Additional Carrier Accounts documentation - Step by step guides 5

• How to register a Canada Post Baseline Account - [Step-by-step guide]
• Adding UPS Shipper Account at UPS.com
• How does a Billing Account get selected to process an order? [Information]
• How to migrate a Billing Accounts to a new Carrier version [Step-by-Step guide]
• Carrier Webservice Endpoints and ETD (Electronic Trade Documents) [Information]

Batches and Orders - Guides and Solutions 8

• How to Specify Insured Value or apply Insurance [Step-by-Step guide]
• How to bill 3rd Party using "Enable Order Level TPL Billing" [Step-by-Step guide]
• Tracking Numbers Appear Cut Off - [Solution]
• Change the Ship From address with "Override sender address" [Step-by-Step guide]
• How to ship to APO, FPO or DPO orders [Solution]

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Manifests and WMS Operations - Guides and Solutions 12

• UPS Manifests: "Orders were finalized. No printable manifest can be provided by carrier. Manifests are not supported by UPS"
• Retrieving Manifest After an Error in Processing
• Voiding After Manifest Finalized
• End of Day Manifest error : "there are no open batches"
• Manifest - Group XXXX Shipment count X does not match count on Canada Post side Y [Solution]

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Boxes and Packaging - Guides and Solutions 7

• How to edit boxes' dimensions [Step-by-step guide]
• Validate 3PL Packaging
• Drop-down list "Dimensions Required"
• How to add Predefined Box types to a Client [Step-by-step guide]
• How to set and map Custom boxes (Package Type Mappings) [Step-by-Step guide]

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Labels, Packing Slips and Invoices - Guides and Solutions 10

• Packing slips: How to use and set them up [Step-by-step guide]
• "Ship from" information is missing on the Packing slips [Solution]
• Labels show duplicated data [Solution]
• How to print multiple labels for order with multiple boxes - [Step-by-step guide]
• DELETE

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Printer Installation, Setup and Troubleshooting 12

• How to add a new Techship Printer - [Step-by-step guide]
• How to install the Techdinamics Print Client - [Step-by-step guide]
• Printer prints duplicate labels [Solution]
• Labels print on the wrong or different printer [Solution]
• Labels printing blank fields through ZP450 [Solution]

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techSHIP Desktop Client - Guides and help 19

• How to install the TechShip Desktop Client - [Step-by-step guide]
• Techship Desktop Shipping Page Overview
• Techship Desktop Processing
• How to use Rate Shopping in techSHIP Desktop Client - [Solution]
• Techship Desktop Client supported scales [Information]

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Reports - Guides 5

• How to generate and read Shipment Detail reports [Step-by-Step guide]
• How to generate and read Parcel Detail reports [Step-by-Step guide]
• How to generate and read Tracking/CSV reports [Step-by-Step guide]
• Several instances of this report cannot be run on same portal at the same time. [SOLUTION]
• How to generate an Estimated Rates report of an order/batch [Step-by-Step guide]

techSHIP + 3PL Central functionalities 6

• Import orders getting the price from 3PLC fields [Step-by-Step Guide]
• Validate and Repack 3PL invalid packaging feature [Step-by-Step guide]
• How to show 3PLC Secondary Item Description [Step-by-Step guide]
• How to automate 3PLC Retailers processing into techShip [Guide]
• How to use the 3PL Central Bill To address upon import [Step-by-Step Guide]

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References 2

• Canada Post Barcode Value
• techSHIP URL hacks

techSHIP User Management and Portal Setup 6

• How to create a user and assign permissions (General) [Step-by-Step guide]
• How to create a user and assign permissions (techSHIP Plus) [Step-by-Step guide]
• How to create a user (techSHIP Standard) [Step-by-Step guide]
• How to create a user and assign permissions (techSHIP Enterprise) [Step-by-Step guide]
• How to change/assign somebody else as Portal Administrator [Guide]

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techSHIP - WMS/ERP/OMS Onboarding 33

• Accellos - Onboarding Requirements [Information]
• Acumatica - Onboarding Requirements [Information]
• BrightPearl - Onboarding Requirements [Information]
• Camelot - Onboarding Requirements [Information]
• CRC - Onboarding Requirements [Information]

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Canada Post 2

• Canada Post Billing Account field details [Information]
• How to use Lettermail services through Canada Post [Information]

DHL 6

• Label and Billing References mapping - DHL Global Mail [Information]
• DHL - Validate Price feature (Rates return 0)[Information]
• DHL - Default package description field [Information]
• DHL V2 to DHL V4 account migration [Step-by-Step Guide]
• How to set up DHL Express for International shipping (Customs, Duties) [Step-by-Step guide]

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FedEx 11

• How to use FedEx 3rd Party Billing - [Step-by-Step guide]
• Registering an Account
• Fedex SmartPost Hub ID codes [Information]
• Setting up FedEx SmartPost (Ground Economy Shipping) [Step-By-Step guide]
• FedEx Ground Pickup Manifest

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UPS 9

• UPS Technical Support
• How to use UPS 3rd Party Billing - [Step-by-Step guide]
• UPS United States vs Canada service level names [Information]
• UPS field length limits [Information]
• UPS address validation level options details [Information]

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Purolator 3

• How to obtain and register a Purolator Production Key - [Step-by-Step guide]
• How to set up Purolator for International shipping (Customs, Duties) [Step-by-Step guide]
• Purolator Billing Account field details [Information]

USPS Stamps 3

• Error "Insufficient Postage"
• Shipping to overseas US military bases (error: value of customs line item must be a positive numeric value..)
• Stamps.com Address Validation Rules

Integrations 3

• Techship API Requirements
• techSHIP External IPs
• Best Practices: techSHIP Implementation

MH10 Labels 2

• How to print Regular Labels and MH10 Labels at the same time [Step-by-Step guide]
• MH10 Label production launch checklist [Information]

eHUB 1

• eHub internal Return Label service codes [Information]

techSHIP Mobile App 3

• How to set up and connect to a techSHIP Mobile Portal [Step-by-step guide]
• How to Log In [Step-by-step guide]
• How to Verify Manifests and Trackings [Step-by-step guide]