Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

The field descriptionOfGoods is required [Solution]
When processing an order, you might run into the "The field descriptionOfGoods is required" error. This error relates to a misconfigurati...
Wed, 24 Jun, 2020 at 5:08 PM
consignment[0].deliveryDetails.address.street:1007:Validation:Missing mandatory field [Solution]
When processing orders you might come across the :consignment[0].deliveryDetails.address.street:1007:Validation:Missing mandatory field [Solution]" err...
Wed, 1 Jul, 2020 at 3:24 PM
consignment[0].deliveryDetails.address.town:1007:Validation:Missing mandatory field [Solution]
When processing orders you might come across the ":consignment[0].deliveryDetails.address.town:1007:Validation:Missing mandatory field [Solution]"...
Wed, 1 Jul, 2020 at 3:22 PM
consignment.networkCode:1021:Validation:Service Denied [Solution]
When processing orders you might come across the "consignment.networkCode:1021:Validation:Service Denied" error. This error is shown when...
Tue, 19 Jan, 2021 at 4:07 PM
Ship to country must be 2-character country ISO 3116 code [Solution]
When processing orders you might come across the "Ship to country must be 2-character country ISO 3116 code" error. This error is shown...
Wed, 1 Jul, 2020 at 3:57 PM
Hard 9110031 - Missing COD currency code for Package 1 [Solution]
When processing an order, you might run into the "Hard 9110031 - Missing COD currency code for Package 1" error. This error is shown when...
Fri, 17 Jul, 2020 at 3:31 PM
Hard 110647 - Invalid COD currency code. Please use the destination country currency code [Solution]
When processing an order, you might run into the "Hard 110647 - Invalid COD currency code. Please use the destination country currency code" error...
Fri, 17 Jul, 2020 at 3:21 PM
Service code is required. Please specify service code on order or batch level [Solution]
When processing orders you might come across the "Service code is required. Please specify service code on order or batch level" error. T...
Wed, 22 Jul, 2020 at 11:11 AM
Hard 120512 - Shipment Description is required for this shipment [Solution]
When processing, you might come across the "Hard 120512 - Shipment Description is required for this shipment" error. Some services require a...
Thu, 23 Jul, 2020 at 2:57 PM
3907 ERROR Invalid Customs Value [Solution]
When processing an order you might come across the "3907 ERROR Invalid Customs Value" error. This error is shown when either: The custo...
Fri, 24 Sep, 2021 at 9:25 AM