Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

2203 ERROR Commodity country of manufacture is required [Solution]
When processing orders, you might come across the "2203 ERROR Commodity country of manufacture is required" error. This error is shown wh...
Thu, 23 Jul, 2020 at 3:04 PM
Rate ToZIPCode and Destination Address ZIPCode field must match [Solution]
When processing an order, you might run into the "Rate ToZIPCode and Destination Address ZIPCode field must match" error. This error re...
Thu, 23 Jul, 2020 at 3:18 PM
Info Failed to fetch pitney bowes rates: Exception of type 'PitneyBowes.Developer.ShippingApi.ShippingAPIException' was thrown. HTTP 1.1 BadRequest [Solution]
When processing orders, you might come across the "Info Failed to fetch pitney bowes rates: Exception of type 'PitneyBowes.Developer.ShippingApi.Sh...
Fri, 31 Jul, 2020 at 1:27 PM
Operation returned an invalid status code (...) "Invalid input. The maximum length of 'label_text1' is 20 for this service (158)"} [Solution]
When processing FedEx orders, you might come across the "Operation returned an invalid status codeBadRequest' {"status":"error"...
Mon, 17 Aug, 2020 at 11:43 AM
Authentication 250006 - The maximum number of user access attempts was exceeded [Solution]
When processing orders, you might come across the "Authentication 250006 - The maximum number of user access attempts was exceeded" error. ...
Fri, 28 Aug, 2020 at 12:27 PM
Authentication 250007 - The UserId is currently locked out, please try again in 30 minutes [Solution]
When processing orders, you might come across the "Authentication 250007 - The UserId is currently locked out, please try again in 30 minutes" err...
Fri, 28 Aug, 2020 at 12:30 PM
2015 ERROR Intra-country (domestic) service not supported for that origin/destination country [Solution]
When processing orders you might come across the "2015 ERROR Intra-country (domestic) service not supported for that origin/destination country" e...
Fri, 28 Aug, 2020 at 12:50 PM
Failed to generate label: VALIDATION_ERROR:packagedetails:Dangerous goods are not allowed [Solution]
When processing orders you might come across the "Failed to generate label:  VALIDATION_ERROR:packagedetails:Dangerous goods are not allowed" e...
Fri, 11 Sep, 2020 at 9:55 AM
SKU weight information is required for international shipments [Solution]
When processing an order, you might run into the "SKU weight information is required for international shipments" error. This error relat...
Mon, 7 Dec, 2020 at 10:35 AM
Hard 121195 - The selected billing option is unavailable with the selected service [Solution]
When processing an order, you might come across the "Hard 121195 - The selected billing option is unavailable with the selected service".  ...
Wed, 9 Dec, 2020 at 1:53 PM