Processing Error codes - Solution guides
Solution guides to solve problems captured and categorized by the system when processing orders
When processing an order you might come across the "Unable to assign MAWB [MAWB Number] to your shipment. Flight not found or does not match shipment d...
Mon, 11 Jan, 2021 at 1:27 PM
When processing orders, you might come across the "2039 ERROR Incomplete commodity description" error. This error is shown when SKU infor...
Mon, 25 Jan, 2021 at 5:02 PM
When processing orders you might come across the "Address Validation failed - 1000 ERROR Authentication Failed" error. This error is show...
Tue, 26 Jan, 2021 at 4:53 PM
When processing orders, you might come across the "Authentication 250003 - Invalid Access License number" error. This error is displayed ...
Thu, 4 Feb, 2021 at 8:10 PM
When processing orders you might come across the "111 Error in parsing request XML:Error: Datatype error: In element 'PhoneNumber' : Value '...
Fri, 5 Feb, 2021 at 7:54 PM
When you're rate shopping, it's possible that the feedback from the carrier/system is not explicit on the error. It could be related to the followi...
Thu, 31 Mar, 2022 at 11:55 PM
When processing an order, you might run into the "9154 Error - A system error has occurred. Please try again later. If the problem persists, please c...
Wed, 17 Mar, 2021 at 5:19 PM
When processing orders, you might come across the "3000 ERROR - Invalid Shipper city" error. This error is shown when an invalid city in...
Thu, 25 Mar, 2021 at 11:50 AM
When processing orders, you might come across the "3003 ERROR - Invalid Shipper state or Province Code" error. This error is shown when ...
Thu, 25 Mar, 2021 at 11:50 AM
When processing orders, you might come across the "3002 ERROR - Invalid Shipper streetLine 1" error. This error is shown when an invalid...
Thu, 25 Mar, 2021 at 11:50 AM