Processing Error codes - Solution guides
Solution guides to solve problems captured and categorized by the system when processing orders
When processing orders, you might come across the "No rate returned for selected service: (...) orderedProductId - orderedProductId attribute value is ...
Mon, 12 Apr, 2021 at 12:29 PM
When processing orders you might come across the "Hard 121285 - The postal code [Postal Code] is invalid for [Province]" error. This erro...
Tue, 20 Apr, 2021 at 10:02 AM
When processing an order, you might run into the "javax.xml.bind.MarshalException - with linked exception: [org.xml.sax.SAXParseException; lineNumber: ...
Thu, 6 May, 2021 at 3:27 PM
When processing an order, you might run into the "javax.xml.bind.MarshalException - with linked exception: [org.xml.sax.SAXParseException; lineNumber: ...
Thu, 6 May, 2021 at 3:49 PM
When processing an order, you might run into the "2208 ERROR The FTR Exemption or AES Citation you provided is not valid for EEI" error. Thi...
Tue, 11 Jul, 2023 at 5:24 PM
When processing orders you might come across the "Hard 120020 - Max packages per shipment exceeded" error. This error is shown when the a...
Fri, 22 Oct, 2021 at 5:16 PM
When processing an order, you might come across the "Hard 121160 - The accessory is invalid with the billing option" error. This error re...
Tue, 28 Sep, 2021 at 12:14 PM
When processing an order, you might run into the "/rs/soap/shipment/v8: cvc-simple-type 1: element reason-for-export with anonymous type may not be emp...
Mon, 10 Jan, 2022 at 2:58 PM
When processing an order you might come across the "340015 The declared value is missing" error. This error is shown when either: The c...
Fri, 27 May, 2022 at 5:29 PM
When processing orders you might come across the "An error has ocurred. The request channel timed out while waiting for a reply" error. T...
Wed, 5 Apr, 2023 at 4:41 PM