techSHIP Support

When handling and processing orders, you might need to change the billing account that processes them. This scenario usually happens when you have more than...

When setting up your Client profiles, you might face the scenario of having to add or manage a billing account through which you will process orders, but th...

In some scenarios, you might need to set up several customers that have different return addresses based upon the product that was ordered.  This articl...

When shipping, you might want to zone skip using Airskip to improve shipping times and/or optimize your shipping costs. Airskip enables you to set an airpor...

When processing orders, you might want to prevent shipping to PO Boxes. Such control can be tedious if done manually, so it's possible to enable it ...

When processing orders, you might need to print references in your labels.  These references could be of different types: Dynamic References: Pick, Custo...

When shipping using Airskip, you might want to add new Induction Points. This is not possible through your techShip profile, but they can be added by Te...

When processing orders, some carriers might have different validations and requirements for the format of the phone number field, sometimes causing processi...

For commercial purposes, you might need to estimate costs rather than importing, processing and printing shipping labels. TechShip supports estimating c...

After processing and manifesting your orders, you might need to download the ACE Manifest file. First of all, you will have to run the Manifest process,...