When setting up your Clients in techShip, you will have to configure Billing Accounts to ship through them. These use a Baseline Account as a foundation, but their way to work could be different based on the Client's needs.

When setting Billing Accounts, you will be able to specify how it should work for that specific client, setting label references, packing slips usage, rate shopping, markups, WMS information updating and Carrier options such as the default service level, address validation, sender and return addresses, etc.

WARNING: If you are using UPS Mail Innovations, and the packaging option used for it is not compatible with the regular services packaging option, you will have to set up a separate Billing Account profile with a packaging type valid for the service.


This article describes the procedure to set up a UPS billing account, while others are specifically written for other Carriers.

Feel free to follow the step-by-step guide written below or the video guide, as you prefer:

To set up a UPS billing account, define the following and then Save:


1. Access Clients under the Maintenance menu

2. Click on the Client for which you wish to set up the billing account

3. Press Add Billing Account

4. Select the source account which will be used and Save

5. Edit the Billing account


The General Options tab is the same for every carrier. If you are already acquainted with it from previous setups, please configure it accordingly.

If this is your first time setup or you aren't acquainted to it, refer to the following article and once finished, return to this one to set up the carrier specific options:

How to configure the Billing Account General Options tab [Step-by-Step guide]


The Carrier Options tab allows to set up basic and advanced features of your UPS billing account.

NOTE: For a FULL detail on the available fields in this section, check the following article: UPS Small Parcel Billing Account field details [Information]

These are the key elements:


A) Default Service Code: Choose a service code to assign to imported orders which don’t have a service code or keep it if they have. If you wish to overwrite any code coming from the WMS with the chosen service, check “Override WMS Service Code”.
You can choose between the service level that comes with the order, ECO mode which grabs the cheapest service or an arbitrary service level for all cases. You can go in depth on this subject in this article.

B) Shipper Account Number: Specify which account number will be used as the Shipper account. If you are billing a 3rd party, follow the instructions from this article.

C) Package type: Allows you to specify which Package type you will be using. It could be a specific one or a variable (user provided) depending on the case.

D) Address Validation: Allows you to choose which level of address validation you can use. Not only the address is validated, but take into account that UPS detects residential areas, having impact in the charges and services to be used. If you are not sure of which level would be suitable for you, you can go in depth in this article.

E) Sender name and Phone: Specify the Sender Name and Attention Name (the latter is optional) Specify the phone number associated with this billing account and its handling. You can also override the sender address (by default techShip will use the one defined on the source Carrier account) to an address different from the source. To do so, follow the steps from this article.


A) Depending on the services you will rate shop, if you include Surepost or Mail innovations, you should verify and check these accordingly:

  • Rateshop Surepost: Includes Surepost results in the Rate Shopping 
  • Rateshop Mail Innovations: Includes Mail Innovations results in the Rate Shopping 
  • Skip Generic UPS Rateshop: If checked, it boosts Rate Shopping performance by ignoring (not including) UPS regular services and focusing in Mail Innovations services

Press Save to apply the changes. If the information is valid, you'll be able to process orders through it.


If you are Rate Shopping with this account, you might want to specify which services you want be taken into consideration or excluded. Read 
this article to set up your inclusion/exclusion list.