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Knowledge base
techSHIP
techSHIP Global Master List
3
techSHIP supported Carriers - Master List [Guides List]
WMS Master List and Available Features [Information]
OMS/ERPs Master List and Available Features [Information]
101 techSHIP - Your first steps in techSHIP
23
00 - techSHIP Hardware Requirements [Information]
01 - Importing orders and processing them - [Step-by-step guide]
02 - How to manifest [Step-by-Step guide]
03 - How to download a Manifest - [Step-by-Step guide]
04 - Setting how tracking and freight information are sent to your WMS [Step-by-Step guide]
View all 23
201 techSHIP - Specific settings in techSHIP
30
How to use Signature Required options [Step-by-Step guide]
How to change the Address Validation detection level - [Step-by-Step guide]
How to use Routing Group to set up Retailers [Step-by-Step guide]
How to return packages with a different service code [Step-by-Step guide]
Import orders which don't have weight or dimensions in the WMS [Step-by-step guide]
View all 30
techSHIP Plus - Specific settings for techSHIP Plus/Enterprise features
25
How to use Advanced Rate Shopping restrictions [Guide]
techShip LTL freight information and values [Information]
Advanced Restrictions: Geographical areas [Step-by-Step Guide]
Advanced Restrictions: SKUs [Step-by-Step Guide]
Advanced Restrictions: Order Information [Step-by-Step Guide]
View all 25
Processing Error codes - Solution guides
250
Error: No Shipments to Close [Solution] [Internal]
Hard 120121 - The Shippers shipper number cannot be used for the shipment [Solution]
Hard 121210 - The selected service is not available from the origin to the destination [Solution]
Error: 2553 Paid by Customer is not a valid payer partner of the Mailed on Behalf of Customer [Solution]
6065 ERROR Commodities are required [Solution]
View all 250
techSHIP Setup - Carrier Onboarding
112
AAA Cooper Transportation - Onboarding Requirements [Information]
ABF Freight - Onboarding Requirements [Information]
Air City Post (ACP) - Onboarding Requirements [Information]
Amazon Direct Fulfillment - Onboarding Requirements [Information]
Amazon MWS - Onboarding Requirements [Information]
View all 112
techSHIP - Baseline Carrier setup guides
112
How to import and try a Test Batch [Step-by-Step guide]
How to set up a (v2) DHL eCommmerce (Global Mail) Baseline Account [Step-by-Step guide]
How to set up a (v4) DHL eCommmerce (Global Mail) Baseline account [Step-by-Step guide]
How to set up a AAA Cooper Transportation Baseline account [Step-by-Step guide]
How to set up a ABF Freight Baseline account [Step-by-Step guide]
View all 112
Billing Accounts (Carriers) - Guides and Solutions
118
Billing Account: Collect vs Third Party
How SCAC codes work and are to be set up [Guide]
How to add and set up a (v2) DHL Global Mail Billing Account [Step-by-Step guide]
How to add and set up a (v4) DHL Global Mail Billing Account [Step-by-Step guide]
How to add and set up a AAA Cooper Transportation Billing Account [Step-by-Step guide]
View all 118
Setting up new Carrier accounts - Step by step guides
2
How to register a Canada Post Baseline Account - [Step-by-step guide]
Adding UPS Shipper Account at UPS.com
Batches and Orders - Guides and Solutions
8
How to Specify Insured Value or apply Insurance [Step-by-Step guide]
How to bill 3rd Party using "Enable Order Level TPL Billing" [Step-by-Step guide]
Tracking Numbers Appear Cut Off - [Solution]
Change the Ship From address with "Override sender address" [Step-by-Step guide]
How to ship to APO, FPO or DPO orders [Solution]
View all 8
Manifests and WMS Operations - Guides and Solutions
10
UPS Manifests: "Orders were finalized. No printable manifest can be provided by carrier. Manifests are not supported by UPS"
Retrieving Manifest After an Error in Processing
Voiding After Manifest Finalized
End of Day Manifest error : "there are no open batches"
Manifest - Group XXXX Shipment count X does not match count on Canada Post side Y [Solution]
View all 10
Boxes and Packaging - Guides and Solutions
7
How to edit boxes' dimensions [Step-by-step guide]
Validate 3PL Packaging
Drop-down list "Dimensions Required"
How to add Predefined Box types to a Client [Step-by-step guide]
How to set and map Custom boxes (Package Type Mappings) [Step-by-Step guide]
View all 7
Labels, Packing Slips and Invoices - Guides and Solutions
7
Packing slips: How to use and set them up [Step-by-step guide]
"Ship from" information is missing on the Packing slips [Solution]
Labels show duplicated data [Solution]
How to print multiple labels for order with multiple boxes - [Step-by-step guide]
DELETE
View all 7
Printer Installation, Setup and Troubleshooting
12
How to add a new Techship Printer - [Step-by-step guide]
How to install the Techdinamics Print Client - [Step-by-step guide]
Printer prints duplicate labels [Solution]
Labels print on the wrong or different printer [Solution]
Labels printing blank fields through ZP450 [Solution]
View all 12
techSHIP Desktop Client - Guides and help
15
How to install the TechShip Desktop Client - [Step-by-step guide]
Techship Desktop Shipping Page Overview
Techship Desktop Processing
How to use Rate Shopping in techSHIP Desktop Client - [Solution]
Techship Desktop Client supported scales [Information]
View all 15
Reports - Guides
3
How to generate and read Shipment Detail reports [Step-by-Step guide]
How to generate and read Parcel Detail reports [Step-by-Step guide]
How to generate and read Tracking/CSV reports [Step-by-Step guide]
techSHIP + 3PL Central functionalities
6
Import orders getting the price from 3PLC fields [Step-by-Step Guide]
Validate and Repack 3PL invalid packaging feature [Step-by-Step guide]
How to show 3PLC Secondary Item Description [Step-by-Step guide]
How to automate 3PLC Retailers processing into techShip [Guide]
How to use the 3PL Central Bill To address upon import [Step-by-Step Guide]
View all 6
References
2
Canada Post Barcode Value
techSHIP URL hacks
techSHIP User Management
4
How to create a user and assign permissions (General) [Step-by-Step guide]
How to create a user and assign permissions (techSHIP Plus) [Step-by-Step guide]
How to create a user (techSHIP Standard) [Step-by-Step guide]
How to create a user and assign permissions (techSHIP Enterprise) [Step-by-Step guide]
Canada Post
0
FedEx
10
How to use FedEx 3rd Party Billing - [Step-by-Step guide]
Registering an Account
Fedex SmartPost Hub ID codes [Information]
Setting up FedEx SmartPost [Step-By-Step guide]
FedEx Ground Pickup Manifest
View all 10
UPS
9
How to get a UPS account Access Key [Step-by-Step guide]
UPS Technical Support
How to use UPS 3rd Party Billing - [Step-by-Step guide]
UPS United States vs Canada service level names [Information]
UPS field length limits [Information]
View all 9
Purolator
2
How to obtain and register a Purolator Production Key - [Step-by-Step guide]
How to set up Purolator for International shipping (Customs, Duties) [Step-by-Step guide]
CANPAR
0
USPS Stamps
1
Error "Insufficient Postage"
DHL
5
Label and Billing References mapping - DHL Global Mail [Information]
DHL - Validate Price feature (Rates return 0)[Information]
DHL - Default package description field [Information]
DHL V2 to DHL V4 account migration [Step-by-Step Guide]
How to set up DHL Express for International shipping (Customs, Duties) [Step-by-Step guide]
Integrations
3
Techship API Requirements
techSHIP External IPs
Best Practices: techSHIP Implementation
MH10 Labels
2
How to print Regular Labels and MH10 Labels at the same time [Step-by-Step guide]
MH10 Label production launch checklist [Information]
Stamps
2
Shipping to overseas US military bases (error: value of customs line item must be a positive numeric value..)
Stamps.com Address Validation Rules
techSHIP Black Box API
1
How to integrate with techSHIP - "Black Box" API
techSHIP Mobile App
3
How to set up and connect to a techSHIP Mobile Portal [Step-by-step guide]
How to Log In [Step-by-step guide]
How to Verify Manifests and Trackings [Step-by-step guide]
General
FAQ
3
Integrations Contact
Tickets Types and Priority Levels
Service Level Agreements
Getting Started
0
