When importing orders from 3PL Central into techShip, you might need to pull the Secondary Item Description instead of the Primary, if you are using the Primary as an internal reference or description.

Feel free to follow the step-by-step guide written below or the video guide, as you prefer:

To make the change you will have to:

  1. Access Clients under the Maintenance menu

  2. Click on the client related to the order

  3. Check Swap 3PL item descriptions, which switches the usage from the Primary to the Secondary field

  4. Press Save to apply the changes