techSHIP Support

When setting up your Clients' Billing Accounts, you might need to enable Signature Requirement options. WARNING: Note that this solution is propo...

Depending on the strictness you want to apply to validate your orders’ addresses, you might want to set different address validation levels.   NOTE: The...

When setting up Billing Accounts for a Client, you might need to set up Retailer specific accounts. The Routing Group feature allows you to map the retaile...

When setting up Returns for the billing accounts for your clients, you might need to return the packages through a different Service Level to the one the pa...

When importing orders into techShip, you might want to import orders that don't have the weight or dimensions set in your WMS. You can reference your o...

When shipping orders you might need to notify the recipient via e-mail that the order has been shipped. This requires that: a) The orders have a valid e-m...

When setting up a Billing Account for a Client, you might need to define markups for it. NOTE: If you intend to set a Markup/Surcharge for a specific Se...

When managing orders, you might need to view and/or edit an order's packages and SKUs to either verify or update information. Feel free to follow th...

When you begin shipping international orders, there is no additional step when it comes to processing orders within the workflow, but there are consideratio...

When shipping, you might want to skip zones to optimize logistics and increase profit. When Zone Skipping, you can either skip zones within your country...