techSHIP Support

When processing orders, you might have cases where they don't have a Ship-to phone, and that information is required by the Carrier, resulting in a proc...

When managing orders you might need to reprint labels which were already processed. Feel free to follow the step-by-step guide written below or the vide...

When processing orders, you might need to download the Customs invoice in PDF format. Feel free to follow the step-by-step guide written below or the vi...

If you have many client profiles which use the same or very similar carrier account settings, you can set up and associate templates, which you can use when...

When setting up Client profiles and Billing Accounts, you might need to set variable/dynamic fields and values rather than fixed values. These are the v...

When importing orders, you might need to process and/or print the labels in a specific order or sequence. This feature allows you to sort how you pick t...

When processing orders, you might need to configure surcharges manually if these are not coming from the Carriers directly. NOTE: This feature is availa...

In some scenarios, you might need to create your Return Labels through a Carrier different from the one you originally sent the shipment through, for exampl...

When creating OMR rules, you can set these up through three different ways: Through the User Interface as described in Order Management Rules (OMR) [...

When setting up Markups, you can set them up in two different ways: Manually on each Billing Account as detailed here: How does the Markup feature work an...