techSHIP Support

When setting up Billing Accounts under your Clients, you might have redundant configurations with other Clients you might already set up. This article expl...

When setting up Baseline Accounts under Carriers and when setting up Carriers on a Portal, you might have redundant configurations with other Portals you mi...

When setting up Clients across more than one Portal, you might have redundant configurations you might need to set up. This article explains how to copy/cl...

You can set Addresses under a Client in techSHIP, where you can add different types of destinations.  To add an address you will have to: 1. Select Cl...

When configuring your Portals, techShip allows you to set up Client and Billing Account profiles.  As these become unused and temporarily or permanently cl...

Some carriers support configuring Custom Tracking Numbers, with specific prefixes as well as number and/or character length. This article describes how to ...

When processing orders or batches within techSHIP Web Client, it is possible that the order/batch gets stuck when processing due to different reasons, loopi...

Setting up Ship Dates will help you report and schedule your desired pickup and ship dates to the Carriers you operate through.   NOTE: The steps detailed ...

When processing orders, you might need to arbitrarily choose the currency to use when labels are generated. This is typically needed when your account i...

When needed, you might need to set Tracking URL Formats for technical purposes. These can be set up at the Carrier Baseline Account level, and can be used ...