Processing Error codes - Solution guides
Solution guides to solve problems captured and categorized by the system when processing orders
When processing orders you might come across the "Hard 120121- The Shippers shipper number cannot be used for the shipment" error. This e...
Mon, 30 Sep, 2019 at 3:42 PM
When processing orders you might come across the "Hard 121210 - The selected service is not available from the origin to the destination" error. ...
Mon, 14 Oct, 2019 at 1:15 PM
When processing an order, you might come across the "Error: 2553 Paid by Customer is not a valid payer partner of the Mailed on Behalf of Customer&q...
Wed, 14 Aug, 2019 at 10:39 AM
When processing orders, you might come across the "6065 ERROR Commodities are required" error. This error is shown when SKU informatio...
Fri, 17 Jul, 2020 at 3:03 PM
When processing, you might come across the "Hard 9120201 - Missing package description" error. Some UPS services require a description when pa...
Thu, 4 Jul, 2019 at 5:50 PM
When shipping through UPS, you might come across the error "Hard 120100 - Missing or invalid shipper number". This error is shown when a...
Thu, 25 Jul, 2019 at 12:10 PM
When processing, you might come across the "Error: /rs/soap/shipment/v8: cvc-model-group 3: in element sender of type {http://www.canadapost.ca/ws/soap...
Wed, 27 Feb, 2019 at 2:40 PM
When processing orders you might come across the "Hard 128069 - Invalid or missing reason for export. Valid length is 1 to 20 alphanumeric" error....
Thu, 31 Mar, 2022 at 10:28 PM
When processing you might come across the "Invalid Expedition date. id must be between 100 000 000 and 999 999 999 : ..." error. This erro...
Wed, 27 Feb, 2019 at 4:54 PM
When processing an order though FedEx, you might come across the "2209 Inactive customer account" error. This happens because your FedEx accou...
Mon, 4 May, 2020 at 2:52 PM