Processing Error codes - Solution guides
Solution guides to solve problems captured and categorized by the system when processing orders
When processing an order though FedEx, you might come across the "2209 Inactive customer account" error. This happens because your FedEx accou...
Mon, 4 May, 2020 at 2:52 PM
When processing orders, you might come across the "SKU Price information is required for international shipments" error. To ship International...
Thu, 28 Feb, 2019 at 1:57 PM
When processing through TechShip Desktop Client or through the Web Client you might come across the "Duplicate open or closed picks #### found for XXXX...
Mon, 1 Apr, 2019 at 3:39 PM
When processing an order you might come across the "1100231 Sender Name is invalid" error. This error happens because Purolator has limited th...
Mon, 4 May, 2020 at 3:11 PM
When processing a Canada Post order, you might come across the "XXX XXX" error. This error happens when you ship orders using Canada Post ac...
Thu, 4 Apr, 2019 at 2:54 PM
When processing an order, you might run into the "Hard 120309 - Missing or invalid ship from phone number" error. This error relates to a...
Fri, 21 Jun, 2019 at 2:03 PM
When processing Sameday orders you might run across the "System.ServiceModel.FaultException: System.Web.Services.Protocols.SoapException: Server was un...
Thu, 18 Apr, 2019 at 4:54 PM
When processing UPS orders, you might come across the "Hard 120603 - Invalid Package Reference Value" error. This error happens when the ...
Thu, 18 Apr, 2019 at 3:12 PM
When processing orders, you might come across the "2009 Duties payment type is not compatible with destination country" error. This error happ...
Tue, 28 Jul, 2020 at 8:45 AM
When processing an order, you might come across the "Hard 9120078 - Missing bill receiver account number" error. This error happens when th...
Fri, 3 Jun, 2022 at 5:56 PM