Processing Error codes - Solution guides
Solution guides to solve problems captured and categorized by the system when processing orders
When processing FedEx SmartPost orders, you might come across the following error "8669 ERROR Invalid Smart Post Indicia 2505 NOTE "USPS_DELIVERY_...
Thu, 7 Mar, 2024 at 4:11 PM
While attempting to import orders by BIN# you can come across the "Error: Server returned error Forbidden Forbidden ; ETag: ; Response body:{"$typ...
Mon, 11 Mar, 2024 at 5:18 PM
While attempting to process an order you may come across the Invalid response received: {"response":{"errors":[{"code":"1...
Wed, 13 Mar, 2024 at 3:42 PM
When attempting to generate labels through UPS, you might come across the "Hard 120120 - The country associated with Shipper's ShipperNumber must b...
Thu, 14 Mar, 2024 at 3:06 PM
When processing an order, you might come across the "SAIA - failed to fetch rates: Object reference not set to an instance of an object." error. ...
Fri, 22 Mar, 2024 at 6:00 PM
When processing, you might come across the "120076 - Missing or invalid USPS Endorsement" error. When using UPS Mail Innovation services it...
Tue, 30 Apr, 2024 at 1:29 PM
When processing an order, you might run into a "Failed to generate label: shipment.References:The billing preference PON is missing or its value is inv...
Thu, 16 May, 2024 at 3:47 PM
When processing an order, you may encounter the "2498 ERROR Recipient/Third party account validation failed" error. When this error is raise...
Mon, 6 May, 2024 at 2:56 PM
When processing orders you might come across the "DHLEXPRESSMYDHL - failed to generate label: #/content/exportDeclaration/lineItems/0/weight: required ...
Fri, 17 May, 2024 at 8:46 PM
When processing an order, you might run into the "Failed to fetch Dicom rates: rate division. The value" is not part of the following values: ...
Mon, 20 May, 2024 at 3:39 PM