techSHIP Support

When processing orders, you might want to verify the addresses you're shipping the orders to for different reasons.

WARNING: Residential validation is provided by UPS for US addresses only. Canadian orders will fail when trying to get validated for Residential addresses.

WARNING: Address validation for UPS applies when orders are processed, NOT when estimated.

WARNING: If Time in transit is enabled when estimating/rate shopping, City and Postal Code are validated, if Time in transit is disabled, these are not validated.

NOTE: Take into account that UPS Address Validation might not be accurate and not recognize residential or commercial addresses for, but not limited to, the following reasons:
- Multifunctional buildings (both residential and commercial)
- Repurposed buildings (e.g. a house turned into a business or viceversa)
- Buildings/addresses unknown by UPS upon time of delivery/first delivery (to later be classified as one or the other)
- Database with geodata could be mistaken

Having considered those details, these are the possible options to choose from:

The details are as follows:

• No validation: The addresses are not validated at all
• Basic validation: 
  • Validates city/zip/province/country are correct
  • Does not validate if the address is residential
  • Does not validate if the address is in the UPS database, if it's not, it does not error out
    
    
• Residential check and basic validation: 
  • Validates city/zip/province/country are correct
  • If UPS indicates the address is residential, the Residential Flag is applied; 
  • If UPS indicates the address is not residential, the shipment will be processed without residential flag
  • Does not validate if the address is in the UPS database, if it's not, it does not error out
    
    
• Residential check and street validation: 
  • Validates city/zip/province/country are correct
  • If UPS indicates the address is residential, the Residential Flag is applied; 
  • If UPS indicates the address is not residential, the shipment will be processed without residential flag
  • Does validate if the address is in the UPS database, if it's not, it errors out
• Street validation without residential check: 
  • Validates city/zip/province/country are correct
  • Does not validate if the address is residential
  • Does validate if the address is in the UPS database, if it's not, it errors out