When setting up a UPS Carrier account, you will have to:

NOTE: This article describes how to set up the Carrier baseline account.
If the Carrier baseline account has already been set up and you intend to add a new Billing Account, refer to: How to add and set up a UPS Billing Account [Step-by-Step guide]


1. Access Maintenance and select Carriers

2. Click the Carrier for which you'll add the account to from the list

3. Click the Accounts tab

4. Click Add Account

5. In General Options set:

  1. Name -> UPS - [Account number] (e.g. UPS - 500000)
  2. Usage mode -> Production (if you will use it in production mode) 
  3. Status -> Active
  4. Label mode -> ZPL
  5. SCAC -> Carrier/SCAC code you're using in the WMS 

6. In Carrier Options set and Save:


  1. Access Key -> UPS API Key (Obtained as indicated here)
  2. Username -> UPS Portal Username
  3. Password - > UPS Portal Password
  4. Sender address info -> Warehouse induction address


  1. Contact name -> Warehouse Contact information
  2. Pickup open/close/ready hours -> Warehouse pick up open and pick up close time, as well as Ready Hours (how many hours will it take you to be ready from your open time)
  3. Mail Innovations Customer Number / GUID -> If you need Mail Innovations rates, complete with the Mail Innovations Customer number and GUID as provided by UPS


Once ready, proceed to setting up the Billing Account as described in:

How to add and set up a UPS Billing Account [Step-by-Step guide]