When setting up your Clients in techShip, you will have to configure Billing Accounts to ship through them. These use a Baseline Account as a foundation, but their way to work could be different based on the Client's needs.
When setting Billing Accounts, you will be able to specify how it should work for that specific client, setting label references, packing slips usage, rate shopping, markups, WMS information updating and Carrier options such as the default service level, address validation, sender and return addresses, etc.
This article describes the procedure to set up a Pigeonship billing account, while others are specifically written for other Carriers.
Feel free to follow the step-by-step guide written below or the video guide, as you prefer:
To set up a Pigeonship billing account, define the following and then Save:
ADD THE ACCOUNT TO THE CLIENT PROFILE
1. Access Clients under the Maintenance menu
2. Click on the Client for which you wish to set up the billing account
3. Press Add Billing Account
4. Select the source account which will be used and Save
5. Edit the Billing account
SET UP THE GENERAL OPTIONS
The General Options tab is the same for every carrier. If you are already acquainted with it from previous setups, please configure it accordingly.
If this is your first time setup or you aren't acquainted to it, refer to the following article and once finished, return to this one to set up the carrier specific options:
How to configure the Billing Account General Options tab [Step-by-Step guide]
SET UP THE CARRIER OPTIONS
The Carrier Options tab allows to set up basic and advanced features of your Pigeonship billing account.
These are the key elements:
A) Default Service Code: Choose a service code to assign to imported orders which don’t have a service code or keep it if they have. If you wish to overwrite any code coming from the WMS with the chosen service, check “Override WMS Service Code”.
You can choose only one service code for Pigeonship: Same Day Shipping (they only provide that service).
B) Contact information: Specify the Sender Company, Name and Last name. Specify the phone number associated with this billing account and its handling, as well as the contact e-mail.
C) Currency Code: Set to CAD.
D) Allow Address Autocorrection: Must be checked, for Pigeonship to correct any addresses.
E) Override Label from Address: You can also override the sender address (by default techShip will use the one defined on the source Carrier account) to an address different from the source. To do so, follow the steps from this article.
F) Package Sorting Code: Cannot be empty. Write down a 1-3 character fixed value, or pick a reference from the list which is able to contain a dynamic 1-3 character value.
Press Save to apply the changes. If the information is valid, you'll be able to process orders through it.