When oboarding/adding a new UPS account the following information needs to be provided and verified:
TO BE PROVIDED
- UPS.com Username
- UPS.com Password
- UPS Account Number
- Induction Address
- Pickup Open/Close/Ready time (Preferrably)
TO BE VERIFIED
1) The Username and Password log in at: https://www.ups.com/upsdeveloperkit?loc=en_CA
2) The UPS.com User should have permissions to see the Payment Options section
How to troubleshoot this? - Request User to extend permissions (UPS rep might be needed)
3) The account must be added as a Payment Method
How to troubleshoot this? - Add the account as described here: Adding UPS Shipper Account at UPS.com
WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.