When processing orders there could be several elements that slow down processing, including, but not limited to:

  • A carrier's API service outage
  • A carrier's API being under scheduled maintenance
  • A carrier's API is overloaded (typically happens in peak days/times)
  • Your network or ISP (Internet Service Provider) could have connectivity issues

First verify if you are having local network or ISP issues. 

If you're sure your network is not having issues, you can check the carrier's APIs downtime or issues clicking on the links below according to the case:


- For UPS module specific status (address validation, etc), access here.
- For Amazon, verify the Merchant Fulfillment status