techSHIP Support

When setting up your Clients in techShip, you will have to configure Billing Accounts to ship through them. These use a Baseline Account as a foundation, but their way to work could be different based on the Client's needs.

When setting Billing Accounts, you will be able to specify how it should work for that specific client, setting label references, packing slips usage, rate shopping, markups, WMS information updating and Carrier options such as the default service level, address validation, sender and return addresses, etc.

NOTE: The Amazon Direct Fulfillment connection rate shops on its own; Amazon will define the Carrier and Service that will ultimately be used automatically

This article describes the procedure to set up an Amazon billing account, while others are specifically written for other Carriers.

Feel free to follow the step-by-step guide written below or the video guide, as you prefer:

To set up an Amazon billing account, define the following and then Save:

ADD THE ACCOUNT TO THE CLIENT PROFILE

1. Access Clients under the Maintenance menu

2. Click on the Client for which you wish to set up the billing account

3. Press Add Billing Account

4. Select the source account which will be used and Save

5. Edit the Billing account

SET UP THE GENERAL OPTIONS

The General Options tab is the same for every carrier. If you are already acquainted with it from previous setups, please configure it accordingly.

WARNING: This Amazon connection requires you use the Amazon Item Sequence Number and the Amazon Buyer Product Identifier as Label References. Set these fields as Reference 1 and Reference 2 as indicated in the linked article below.
If these fields have not been mapped in your techSHIP portal, reach techSHIP support to request so, together with the Purchase Order field of the Amazon Vendor Fulfillment Integration.  

If this is your first time setup or you aren't acquainted to it, refer to the following article and once finished, return to this one to set up the carrier specific options:

How to configure the Billing Account General Options tab [Step-by-Step guide]

SET UP THE CARRIER OPTIONS 

The Carrier Options tab allows to set up basic and advanced features of your Amazon billing account.

These are the key elements:

B) Selling/Shipping Party: Selling and Shipping buying party codes (typically letter code, e.g. TECHD), as defined in your Amazon account setup. 

C) Shipment unique identifier/Purchase Order Number: Fields used for both values, selectable from the dropdown lists.

NOTE: The Shipment Unique Identifier has to be set up differently if you're shipping Single Carton or Multi-Carton orders. Address the setup according to the case:

If your orders are Single Carton orders, DO NOT use the Shipment Unique Identifier field. 
Set up the Carton Import mode as Merge at the Client level, as indicated in: 10 - How to create a Client profile [Step-by-Step guide]

If your orders are Multi-Carton orders, you need to set the Carton Import Mode as Default, and use the Shipment Unique Identifier field with the field you have mapped with that information. 
Set up the WMS Custom Field mappings to pass this information properly to techSHIP through the use of Flex Field Mappings (passthrough).


For example:

[Line]
customfields:AmazonItemSequenceNumber=customerLineNumber
customfields:AmazonBuyerProductIdentifier=modelNumber
;SKU=@(ifnull([parentItemNumber], child(child([Wmsltem],'ItemIdentifier'),")))

D) Region: Specify the region from the dropdown list. 

E) Package type: Specify the package type you will use and declare to Amazon. 

F) Sender Company/Name: Specify the Sender Company/Name, which is required

Press Save to apply the changes. If the information is valid, you'll be able to process orders through it.