When onboarding/adding a new BoxKnight account the following information needs to be provided and verified:
TO BE PROVIDED
- BoxKnight API Username/Password
- Induction Address
TO BE VERIFIED
1. That the API username and password has been provided by a BoxKnight representative.
WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70569717/original/ZQo0PVOvlW3tae3WvA_bIJ9bA2zQoL8dKA.png?1666901349)
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70569427/original/DJ3w6qwuofgTy6NiRDwfjEwipvGUiL51jQ.jpeg?1666900244)
Once you have verified that information, proceed to Phase 2: Setting up the Baseline Carrier Connection:
How to set up a BoxKnight Baseline account [Step-by-Step guide]