When onboarding/adding a new Forward Air account the following information needs to be provided and verified:
TO BE PROVIDED
- Forward Air API Key Username/Password
- Customer ID (string value, e.g. MYCOMPANY)
- Billing Account number
- Pickup Open/Close/Ready hours
- Weekends mode
- Induction Address
1. That the information to be provided have been received from a Forward Air representative.
WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.
Once you have verified that information, proceed to Phase 2: Setting up the Baseline Carrier Connection:
How to set up a Forward Air Baseline account [Step-by-Step guide]