When shipping international orders via FedEx and you choose to use Electronic Trade Documents (ETD) instead of physically printing customs and trade documents, you need to upload the ETD images required by FedEx and then assign them to the Billing Account you will use for shipping.


This process consists of 2 parts:


  • First, upload the images you will use for Letter Head Image and Electronic Signature Image in the FedEx Baseline Account.
  • Then, assign the uploaded images to the Billing Account you will use for shipping.


Repeat these steps as needed to cover all the images and accounts you will use.


TABLE OF CONTENTS


Upload the Images


Step 1Go to My Carriers from the left menu under the Carriers category and select Fedex REST Settings, click on Settings to open and edit the FedEx REST Baseline Account you will use for shipping.

     

Step 2Select the Carrier tab.

   

     

Step 3In the International section, click Upload ETD Image.

     

Step 4Select the Image Type you want to upload.

     

Step 5Select the Image Index you want to use.

     

Step 6Click Choose File, locate the file, and select it.

     

Step 7Click Upload Image to complete the process.

   


Assign the Images for Usage to the Account


Step 1Click Clients  from the left menu under the Clients section.

     

Step 2Find the client related to the order and click on Settings.

     

Step 3Under Accounts find the Billing Account you will use for international shipping, then click the Edit button.

        

Step 4Select the Carrier tab and check the Enable ETD Images check box.


     

Step 5Select the Image ID you want to use for each applicable ETD image field according to the images uploaded in the previous process.

   

     

Step 6Press Save to apply the changes.