When onboarding/adding a new Shiphero portal the following information needs to be provided and verified:
WARNING: Shiphero's API does not have the capability to provide Package Weight or Dimensions. In order to use this system and have these requires either:
- Using Desktop (ideally) or Web Client to input weight and dimensions
- Using Cartonization for techSHIP to automatically select the most optimal packaging option based on the orders' SKU contents, having as cartonization pre-requisites
- Cartonization is enabled for the portal and set up for the Client
- Every SKU details weight and dimensions and these are entered in the Clients' Items section
- Cartons have been added and properly configured at the Client
TO BE PROVIDED
- Shiphero Refresh Token (key)
- Shiphero Service URL
EXCLUSIVE OPTIONS (REQUIRED - CAN ONLY SELECT ONE)
- Map Tote Warehouse to client: Uses the Tote Warehouse value as the techSHIP Client Code
- Map Account ID to client: Uses the Account ID value as the techSHIP Client Code
ADDITIONAL ELEMENTS (OPTIONAL)
- Shiphero Warehouse ID
- Shiphero restricted order holds
- Shiphero restricted order statuses: Blocks orders in the detailed statuses, comma separated
- Update inventory: If checked, updates inventory information back to Shiphero for stock sync
- Skip allocations check: If checked, techSHIP doesn't verify allocated stock upon import
- Allow close on label generation: If checked, it closes the order when it's processed and labels are generated
- Flex Field Mappings: Allows to bind custom fields additional to the standard plugin bindings
WARNING: Any missing or non-validated, incorrect setup or information will delay the setup process.