techSHIP Support

Set up prepaid, collect and third-party accounts

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Ship on your customer's accounts

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Pack items into boxes

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Print labels for orders originating outside of your integrated system

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Clone Orders for testing or operational purposes

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Carrier-generated and validated

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Includes BOL creation

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Portal tied to a single manifest location

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Portal tied to the system's sandbox environment for testing

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Carriers are set up across all portals

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Streamline Manifests and Trackings validation

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A cloud-based solution accessible from anywhere

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For order-by-order processing. Scan or enter an Order ID, Carton ID, Tote ID to generate a label.

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Unlimited

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Packing slips are printed sequentially with the labels [4x6 or 8.5x11]

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Scan or enter an Order ID, Carton ID, Tote ID, etc. to generate a label

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Print ahead of time for streamlined order processing

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Manifests are automatically printed or sent electronically

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Easily scan box barcodes to capture box dimensions

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Audit user activities

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View and print shipment history

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View and print manifest history

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View and print order history

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Real-time performance data across all warehouse locations

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Generate reports by carrier, client, warehouse

techTRACK 

Generate reports by carrier, client, warehouse

techTRACK 

Includes events like Attempted Delivery, Delayed, Delivered, etc.

techTRACK 

Real-time, across carriers. Includes shipment events like picked up, delivered, delayed.

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Identify late/on-time deliveries and carrier inductions

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Includes API, Database, Blackbox API

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Pull all required order details like ship-to information, packaging details, etc.

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Post shipment details like tracking number, carrier/service level, cost or marked-up cost

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Carrier generated, sent to the consignee

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Integrate with USB scales and dimensioners to capture box weight and dimensions

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Supports any barcode scanner that emulates keyboard input

Support for Thermal and Generic printers

Streamlines package handling and sorting

Connects with bagging systems to optimize your process

Optimize packing and cost, auto-select the best box and auto-pack orders

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ADD-ON

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Create your own rules, no hard coding; Access 185+ conditions  and actions like Transit Time, Weight, Insurance flag based on Order Value, etc.

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Avoid shipment issues

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Consolidate orders going to the same address

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Easily create shipping profiles using templates

Provide shipping cost estimates to the end-customer

Identify invoice discrepancies in seconds

Pull 3rd Party account details from the order

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Make money shipping with hidden mark-ups

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By service level, weight, zone and more

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Helps to standardize rate discounts across clients

Rates are pulled from the setup Courier Billing Account

Across carriers, service levels & courier billing accounts

Access 85+ conditions like Transit Time, Weight, Zip, Country, etc.

Spot rate shipments

Carrier generated and validated by the carrier's API

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Rates are pulled from the setup carrier billing account

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Created based on specifications, printed sequentially with labels

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Carrier-generated, printed or sent electronically

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Created in JSON format to ensure compliance with S321

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Includes the creation of the Commercial Invoice, printed or electronic

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Includes the creation of required documentation

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Advanced Hazmat rules

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Unlimited

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Restrict user access

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Single Sign-On

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ADD-ON

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Maintain corporate/brand identity

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Custom Reference fields and more

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Any way you like them, including Retailer Packing Slips

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Individually or in a batch

SCALABILITY & ENHANCEMENTS

Request new features via our Customer Feedback Portal

Printed alongside labels

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Search the order, print and download the label

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Get your technical, operational and industry questions answered

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Access competitive parcel shipping rates & get a free freight analysis

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Tickets are generated via a support portal. Competitive SLAs

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Dedicated AE available to demo and discuss new products & features

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Access to phone support, 24/7 coverage and multi-language

DEDICATED SUPPORT

Customized to your support needs

An online training program with lessons and quizzes to get techSHIP certified

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Live webinars discussing how to streamline operations and new feature releases

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Access hundreds of helpful how-to guides and videos

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