This article details techSHIP features and their inclusion on each one of the plans (techSHIP, techSHIP+ and techSHIP+ MultiSite).
You can review them and plan inclusion below, or download a PDF version.
GENERAL | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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CARRIER ACCOUNTS Set up prepaid, collect and third-party accounts | ✔ |
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CLIENT ACCOUNTS Ship on your customer's accounts | ✔ |
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CUSTOM CARRIER LABELS Custom Reference fields and more | ✔ |
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CUSTOM PACKING SLIPS Any way you like them, including Retailer Packing Slips | ✔ |
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SET BOX DIMENSIONS/WEIGHT Individually or in a batch | ✔ |
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DESKTOP CLIENT PACKING FEATURE Pack items into boxes | ― |
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ORDER IMPORT ON CSV Print labels for orders originating outside of your system | ✔ |
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CLONE ORDERS Clone Orders for testing or operational purposes | ✔ |
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SCALABILITY & ENHANCEMENTS Request new features via our Customer Feedback Portal | ✔ |
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SHIPPING CAPABILITIES | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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BOL Carrier-generated and validated | ―
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PRODUCTION PORTAL Portal tied to a single manifest location | ✔ |
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TEST PORTAL Portal tied to the system's sandbox environment for testing | ADDITIONAL FEE |
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MULTI-LOCATION CARRIER SETUP Carriers are set up across all portals | ―
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MOBILE ACCESS Streamline Manifests and Trackings validation | ✔ |
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WEB ACCESS A cloud-based solution accessible from anywhere | ✔ |
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DESKTOP VERSION For order-by-order processing; Scan or enter an Order ID, Carton ID, Tote ID to generate a label | ✔ |
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CLONE ORDERS Clone Orders for testing or operational purposes | ✔ |
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PACK STATIONS Unlimited | ✔ |
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SMALL-PARCEL LABEL PRINTING Anytime, Any place | ✔
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LTL PALLET LABEL PRINTING Includes BOL creation | ― |
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ADDRESS VALIDATION Multiple levels of validation | ✔
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SHIPPING OPTIONS Including Signature Required, Saturday Delivery, Temperature Controlled | LIMITED |
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ZONE SKIPPING/AIR SKIPPING Set up Induction Points | ✔
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PRINT LABELS IN A BATCH Print 1 or 1000+ labels from seconds to minutes, depending on the batch size | ✔
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PRINT PACKING SLIPS IN A BATCH Packing slips are printed sequentially with the labels [4x6 or 8.5x11] | ✔
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ORDER-BY-ORDER PROCESSING Scan or enter an Order ID, Carton ID, Tote ID, etc. to generate a label | ✔
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PRE-PRINT LABELS AND MANIFESTS Print ahead of time for streamlined order processing | ✔
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MANIFESTING Manifests are automatically printed or sent electronically | ✔
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RE-RUN ORDERS UPDATE TO SYSTEM | ✔
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DOWNLOAD PREDEFINED BOX BARCODES Easily scan box barcodes to capture box dimensions | ✔
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REPORTING & ANALYTICS | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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USER AUDITING Audit user activities | ✔ |
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SHIPMENT HISTORY View and print shipment history | ✔ |
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MANIFEST HISTORY View and print manifest history | ✔ |
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ORDERS HISTORY View and print order history | ✔ |
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FULFILLMENT CENTER ANALYTICS Real-time performance data across all warehouse locations | techTRACK |
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COURIER ANALYTICS & PERFORMANCE See which carriers are outperforming the others and negotiate the best rates | techTRACK ADD-ON |
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ON-TIME/LATE DELIVERIES Generate reports by carrier, client, warehouse | techTRACK ADD-ON |
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ON-TIME/LATE INDUCTIONS Generate reports by carrier, client, warehouse | techTRACK ADD-ON |
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SHIPMENT EVENT REPORTING Includes events like Attempted Delivery, Delayed, Delivered, etc. | techTRACK ADD-ON |
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INTEGRATION | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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INTEGRATION TO EXTERNAL SYSTEM Includes API, Database, Blackbox API | ✔ |
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ORDER IMPORT FROM EXTERNAL SYSTEM Pull all required order details like ship-to information, packaging details, etc. | ✔ |
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UPDATE ORDER DETAILS ON EXTERNAL SYSTEM Post shipment details like tracking number, carrier/service level, cost or marked-up cost | ✔ |
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SHIPPING EMAIL NOTIFICATION Carrier generated, sent to the consignee | ✔ |
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AUTOMATED BOX DIMENSIONS Avoid Surcharges by capturing box dimensions | |
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AUTOMATED BOX WEIGHT Integrate with USB scales to capture box weight | |
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BARCODE SCANNER Supports any barcode scanner that emulates keyboard input | |
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PRINTERS SUPPORT Support for ZPL Thermal and Laser/InGeneric printers | |
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AUTOMATED CONVEYOR LINE Streamlines package handling and sorting | |
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INTEGRATION TO BAGGING MACHINES Connects with bagging systems to optimize your process
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AUTOMATION | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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CARTONIZATION Optimize shipping, auto-select the best box and auto-pack orders | ― |
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ORDER MANAGEMENT RULES Create your own rules, no hard coding; Access 185+ conditions like Transit Time, Weight, Insurance flag based on Order Value, etc. | ― |
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DENY PO BOX Avoid shipment issues | ✔ |
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ORDER CONSOLIDATION Consolidate orders going to the same address | ― |
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SHIPPING ACCOUNT TEMPLATES Easily create shipping profiles using templates | |
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INTEGRATE RATES WITH CUSTOMER'S SHOPPING CART Provide shipping cost estimates to the end-customer | |
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BILLING & MARKUP | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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ADIT CARRIER BILLING Identify invoice discrepancies in seconds | techAUDIT ADD-ON |
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DYNAMIC THIRD-PARTY BILLING Pull 3rd Party account details from the order | ✔ |
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MARKUPS Make money shipping with hidden mark-ups | ✔ |
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ADVANCED MARKUPS By service level, weight, zone* and more | |
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MARKDOWN FROM COURIER PUBLISHED RATE Helps to standardize rate discounts across clients | |
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REAL-TIME RATES Rates are pulled from the setup Courier Billing Account | |
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RATE-SHOPPING Across carriers, service levels & courier billing accounts | |
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NEXT GENERATION RATE-SHOPPING Access 85+ conditions liek Transit Time, Weight, Zip, Country, etc. | |
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ON-DEMAND RATE ESTIMATE Spot rate shipments | |
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COMPLIANCE | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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VALID LABELS Carrier generated and validated by the carrier's API | ✔ |
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CORRECT RATES Rates are pulled from the setup carrier billing account | ✔ |
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PACKING SLIPS Created based on specifications, printed sequentially with labels | ✔ |
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INTERNATIONAL SHIPMENTS | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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COMMERCIAL INVOICE Carrier-generated, printed or sent electronically | ✔ |
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ACE MANIFEST (S321) Created in JSON format to ensure compliance with S321 | ― |
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INTERNATIONAL SHIPMENTS Includes the creation of the Commercial Invoice, printed or electronic | ✔ |
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HAZMAT | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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DANGEROUS GOODS DOCUMENTATION Carrier validation includes the creation of required documentation | ✔ |
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DANGEROUS GOODS Includes the creation of required documentation | ✔ |
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INTEGRATION WITH LABELMASTER Advanced Hazmat rules | ― |
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SECURITY | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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SYSTEMS USERS Unlimited | ✔ |
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USER PERMISSIONS Restrict user access | ― |
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REVERSE LOGISTICS | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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RETURN LABELS Printed alongside labels | ✔ |
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PRINT RETURN LABELS ON DEMAND Search the order, print and download the label | ✔ |
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ADDITIONAL SERVICES | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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CONSULTING SERVICES Get your technical, operational and industry questions answered | ✔ |
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FREIGHT ANALYSIS SERVICES Access competitive shipping rates & get a free freight analysis | ✔ |
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TRAINING & SUPPORT | ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/83226023/original/eVObv-KstQgEy69ezArGHncsV2bwyslY2w.png?1720453531) |
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EMAIL / HELP DESK Tickets are generated via a support portal; Competitive SLAs | ✔ |
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KNOWLEDGE BASE Access hundreds of helpful how-to guides and videos | ✔ |
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DESIGNATED ACCOUNT EXECUTIVE (AE) Dedicated AR available to demo and discuss new products & features | ✔
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PREMIUM SUPPORT Access to phone support, 24/7 coverage and multi-language | ADDITIONAL FEE |
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DEDICATED SUPPORT Customized to your support needs | ADDITIONAL FEE |
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techACADEMY An online training program with lessons and quizzes to get techSHIP certified | ✔ |
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WEBINARS Live webinars discussing how to streamline operations and new feature releases | ✔ |
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