Once the Ship Status is Completed, you can download the Proof of Delivery (PoD) files provided by the carrier and use them for your own records.


NOTE: This feature is available when using the specific PoD value-added services offered by supported carriers.


To get the PoD files:


1. Open the tracking details.


2. Press Get proof of delivery at the bottom of the page.



3. Enter the destination (ship-to) postal code.

4. Press Verify.



NOTE: If an error message appears stating:
  • "Pod is not found": ensure that the used carrier service provides PoD. If so and the error persists, the PoD might still be available on the carrier's website.
  • "The destination postal code is incorrect": verify the entered destination postal code.


5. Press Download for the desired documents.



6. Select the file destination and Save.