When processing orders you might come across the "6532 ERROR RequestedShipment Recipient contact - phoneNumber is required" error.

This error is shown when the Phone used in an order does not have a correct format or is missing.

Fix the value at your WMS and reimport, or feel free to follow the step-by-step guide written below or the video guide, as you prefer:

To do so:

1. Find the order through any of the possible ways (after Import Orders, Batches, Order History, etc) as it applies to the case

2. Click the edit button of the order you wish to change

3. Add the Phone accordingly

4. Press Save to apply the changes

If the rest of the information in the order is correct, you will be able to process it.