How to set up different Return Addresses based on SKUs [Step-by-Step guide]
Created by: Gabriel Zang
Modified on: Wed, 19 Feb, 2020 at 4:56 PM
In some scenarios, you might need to set up several customers that have different return addresses based upon the product that was ordered.
This article details how to achieve it by combining several techShip features:
Multiple Billing Account Profiles
Overriding the Ship-From address of the Billing accounts
Setting up SKU based restrictions
Feel free to follow the step-by-step guide written below or the video guide, as you prefer:
STEP #1 - ADD THE BILLING ACCOUNT PROFILES
In preparation to setting up the SKU based restrictions, you will have to add as many Billing Account profiles (linked to the same Carrier account) as SKU scenarios you will have (e.g. one profile for shipments with SKUs A to D, another for SKUs E to G, etc)
You will end with a set of Billing Account profiles under your client similar to this:
STEP #2 - OVERRIDE THE ADDRESS OF THE BILLING ACCOUNT PROFILES
Since each Billing Account profile will need to have different addresses, you will have to override either the:
A) Ship From Address in the regular label: Shows whichever address you add instead of the baseline carrier account's address (usually overwriting your own). By doing this you will only print the courier label, with the entered address depending under which profile the order is processed through.