When processing an order, you might run into the "VALIDATION_ERROR:packagedetails:This Product is DDU only and does not offer prepaid Duties & Taxes (DDP)" error.

This error relates to either:

  • A misconfiguration of the Billing Account of the Client you're trying to process the order for
  • The service selected to process the order does not offer Prepaid Duties and Taxes

To solve this issue, depending on the case you will have to: