When processing an order, you might run into the "Hard 9120120 - Missing invoice line total currency code" error.
This error relates to a misconfiguration of the Billing Account of the Client you're trying to process the order for.
There are two possible scenarios depending on the shipment destination:
- Domestic Shipment: Shown when you are to process a COD order, but you haven't set up COD properly in the Billing Account profile.
- International Shipment: Shown when you are to process an International Order, but you haven't set up the Currency Code for export properly in the Billing Account profile.
Both solutions are detailed below.
Feel free to follow the step-by-step guide written below or the video guide, as you prefer:
DOMESTIC SHIPPING
To solve this issue you will have to:
1. Access Clients under the Maintenance menu
2. Click on the client related to the order
3. Edit the Billing Account (Carrier) related to the order and error
4. Select the Carrier Options tab
5. Select the COD Currency from the dropdown
6. Press Save to apply the changes
INTERNATIONAL SHIPPING
To solve this issue you will have to:
1. Access Clients under the Maintenance menu
2. Click on the client related to the order
3. Edit the Billing Account (Carrier) related to the order and error
4. Select the Carrier Options tab
5. Select the Currency Code for Export from the dropdown
6. Press Save to apply the changes
If the rest of the order information is correct, you will be able to Process or Process and Print.