When processing an order, you might run into the "Hard 9110031 - Missing COD currency code for Package 1" error.

This error is shown when the COD currency had not been assigned.

Feel free to follow the step-by-step guide written below or the video guide, as you prefer:

To solve this issue you will have to:

  1. Access Clients under the Maintenance menu

  2. Click on the client related to the order

  3. Edit the Billing Account (Carrier) related to the order and error

  4. Select the Carrier Options tab

  5. Select the COD (Charge on Delivery) funds code you will use

  6. Press Save to apply the changes

If the rest of the order information is correct, you will be able to Process or Process and Print.