techSHIP Support

When shipping orders with Dangerous Goods if you wish to connect your DGIS account (with valid access here) in order to be able to transmit the data and generate the proper labels to ship Dangerous Goods according to the current regulations. TechShip allows such action for the carriers that support it.

There are three places in the platform where this is done: 

• On the Baseline Account level, specifying your DGIS Credentials
• On the Billing Account level on the Client, where you can define which regulation applies to the case among other relevant information
• On the Order Level, specifying if the order ships dangerous goods or not

This article details the elements to configure and use in these three levels:

BASELINE ACCOUNT (CARRIER) LEVEL

In order to authenticate with DGIS through techSHIP, you will need to provide your DGIS credentials. To do so, you will have to:

NOTE: These steps are COMPLIMENTARY to a regular and complete setup of the Carrier, the rest of the fields required to the carrier should be completed accordingly

1. Access Maintenance and select Carriers

2. Click the Carrier for which you'll configure the DGIS credentials

3. Click the Accounts tab

4. Click the Edit button of the account you will configure 

5. In General Options set (besides the regular setup for a Baseline Account according to the Carrier's requirements):

• DGIS API Username: DGIS API key username
• DGIS API Secret: DGIS API key password (secret)
• (Optional) Use test DGIS: Check if you will use the connection for testing purposes

6. Save to apply the changes

BILLING ACCOUNT (CLIENT) LEVEL

In order to properly report Dangerous Goods' information for regulation and label generation purposes, you must configure the following fields in the Billing Account you will use to process and ship the Dangerous Goods Orders. To do so, you will have to:

1. Access Clients under the Maintenance menu

2. Click on the client related to the order

3. Edit the Billing Account (Carrier) related to the order and error

4. Select the DG tab

5. Complete the fields accordingly:

• Enable dangerous goods: Select this checkbox to enable dangerous goods shipping through this account
• Regulation: Select the type of regulation (e.g., IATA, ADR) that applies to the transportation of dangerous goods through this account
• Transportation mode: Configure the mode of transport (e.g., air, road, etc.) for dangerous goods shipments through this account
• Form type: Select the required document type for shipping dangerous goods through this account, respective to the carrier
• Emergency contact name: Complete with the name of the person or organization to be contacted in case emergency
• Emergency contact phone: Provide the phone number of the emergency contact
• Emergency contract number: Enter the contract number of the emergency contact
• Signatory place (default): Define the default location where dangerous goods documents will be signed
• Default package UN code: Complete with the UN code for the type of packaging used for dangerous goods
• Default package type: Complete with the type of packaging (e.g. box, pallet, etc.) you will use for dangerous goods shipping through this account

6. Press Save to apply the changes

ORDER LEVEL

Once ready, process the orders related to DGIS as detailed in How to use DGIS when processing Dangerous Goods orders [Step-by-Step guide].