techSHIP Support

This article describes the techTRACK User Permissions Structure. When setting up Users in techTRACK, you will have to define their role and permissions ...

techTRACK organizes data into Organizations and Accounts, allowing for structured access control and efficient management. This article outlines the hierarc...

techTRACK provides the ability to generate and access comprehensive reports in comma-separated values (CSV) format. These reports provide insights into ship...

You can get the API key for your user to integrate techTRACK with third-party software and automate processes. This key should be used in conjunction with y...

techTRACK allows you to track (external) shipments and their associated events, even when packages are shipped outside of techSHIP. To enable this funct...

Once a shipment is created, you can view its Expected Delivery Date (EDD) as provided by the Carrier. This information can help you improve delivery plannin...

A tracking synchronization error occurs when techTRACK is unable to correctly monitor or record a shipment’s status. For each tracking record, you can revie...

This article explains the automated frequency at which the techTRACK's Tracking Monitor queries Carriers for shipment status updates. techTRACK util...