Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

Operation returned an invalid status code (...) Must have at least one shipping content block [Solution]
When processing orders, you might come across the "Operation returned an invalid status code (...) Must have at least one shipping content block" ...
Mon, 12 Aug, 2019 at 6:33 PM
Operation returned an invalid status code (...) Insufficient meter funds [Solution]
When processing errors you might come across the "Operation returned an invalid status code (...) Insufficient meter funds" error. This e...
Mon, 12 Aug, 2019 at 6:45 PM
/rs/soap/shipment/v8 (…) element mobo value (…) is not a valid instance of type CustomerIDType [Solution]
When processing orders, you might come across the "/rs/soap/shipment/v8 (…) element mobo value (…) is not a valid instance of type CustomerIDType"...
Mon, 2 Sep, 2019 at 7:08 PM
Platform not authorized [Solution]
When processing orders, you might come across the "Platform not authorized" error. This error is shown when the Canada Post account setup wa...
Mon, 2 Sep, 2019 at 7:05 PM
2430 ERROR Length, Width and height must be greater than 0 for package [Solution]
When processing orders, you might come across the "2430 ERROR Length, Width and height must be greater than 0 for package" error.   This er...
Tue, 3 Sep, 2019 at 11:57 AM
111 Error (…): The content of element type “Shipper” must match [Solution]
When processing orders, you might come across the " 111 Error (…): The content of element type “Shipper” must match " error. This error...
Mon, 2 Sep, 2019 at 7:09 PM
2561 This Customer Number and Contract Number combination is invalid [Solution]
When processing orders you might come across the " 2561 This Customer Number and Contract Number combination is invalid  " error. This err...
Mon, 2 Sep, 2019 at 7:09 PM
Hard 128049 - Invalid or missing product origin country code for product number #
When processing orders, you might come across the "Hard 128049 - Invalid or missing product origin country code for product number #" error. ...
Tue, 3 Sep, 2019 at 12:11 PM
1100201 Account Number is Invalid. Shipping Error. [Solution]
When processing an order, you might come across the "1100201 Account Number is Invalid. Shipping Error." error.  This error is shown when t...
Wed, 18 Sep, 2019 at 7:18 PM
There is no international destination for this shipment destination, weight, format and service [Solution]
When processing orders, you might come across the "There is no international destination for this shipment destination, weight, format and service"...
Wed, 18 Sep, 2019 at 8:22 PM