techSHIP Support

TechShip allows you to set up Client profiles, which you can customize to adapt to their specific needs and methods. Adding a Client has its own set of ...

In order to ship for your Clients in techShip, you will have to configure Carrier Accounts to ship through. Setting up Carrier accounts is a 3 phase pro...

When setting up a Billing Account for a Client, you can define a Default Service Code, which will be the one to be applied to imported orders (at the moment...

When setting up your client's profiles, you will have to choose in which way you want techShip to handle the boxes' information when imported. T...

When Rate Shopping or using the ECO Service Level, TechShip allows you customize the list of inclusions or exclusions of services to be taken into account o...

When setting up the billing accounts for your clients, you might need to set Return Labels for them.  This setup applies to that specific billing account a...

If instead of importing orders from your WMS or a file you prefer or need to enter orders manually, you are able to do it through a simple process. Feel...

techSHIP features an Address Book, where you can add destinations you usually ship to. Whenever you have to fill up Ship To information when setting up or e...

If you forgot your password, you can request a new one from the login page. NOTE: We DO NOT reset passwords manually for security policies. This process...

When importing orders into techSHIP, you might need to use the File upload. The option allows to upload a file with the orders instead of obtaining them fr...