Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

Hard 128114 - Invalid or missing currency code. Valid length is 3 alphanumeric [Solution]
When processing an order, you might run into the "Hard 128114 - Invalid or missing currency code. Valid length is 3 alphanumeric" error. Th...
Mon, 9 Mar, 2020 at 12:29 PM
Hard 128095 - Invalid or missing sold to name. Valid length is 1 to 35 alphanumeric [Solution]
When processing an order, you might run into the "Hard 128095 - Invalid or missing sold to name. Valid length is 1 to 35 alphanumeric" error. ...
Mon, 9 Mar, 2020 at 12:44 PM
Hard 128109 - Invalid or missing sold to attention name. Valid value is 1 to 35 alphanumeric [Solution]
When processing an order, you might run into the "Hard 128109 - Invalid or missing sold to attention name. Valid value is 1 to 35 alphanumeric" er...
Mon, 9 Mar, 2020 at 12:43 PM
Hard 128099 - Invalid or missing sold to city. Valid length is 1 to 30 alphanumeric [Solution]
When processing an order, you might run into the "Hard 128099 - Invalid or missing sold to city. Valid length is 1 to 30 alphanumeric" error. ...
Mon, 9 Mar, 2020 at 12:48 PM
Hard 128102 - Invalid or missing sold to country code [Solution]
When processing orders you might come across the "Hard 128102 - Invalid or missing sold to country code" error. This error is shown when the ...
Mon, 9 Mar, 2020 at 12:52 PM
8265 ERROR The service is not allowed for the origin [Solution]
When processing orders, you might come across the "8265 ERROR The service is not allowed for the origin" error. This error is shown when the serv...
Wed, 18 Mar, 2020 at 4:46 PM
Operation returned an invalid status code (...) "Unknown country"]}"} [Solution]
When processing orders you might come across the "Operation returned an invalid status code 'InternalServerError'{"status":"erro...
Mon, 30 Mar, 2020 at 2:31 PM
Operation returned an invalid status code (...) Missing but required: customs products."} [Solution]
When processing orders, you might come across the "Operation returned an invalid status code 'InternalServerError' {"status":"er...
Tue, 11 Jul, 2023 at 11:52 AM
Hard 9120084 - A payer is required when specifying a shipment charge [Solution]
When processing an order, you might run into the "Hard 9120084 - A payer is required when specifying a shipment charge" error. This error r...
Wed, 1 Apr, 2020 at 2:18 PM
521 ERROR Destination postal code missing or invalid [Solution]
When processing orders you might come across the "521 ERROR Destination postal code missing or invalid" error. This error is shown when the ...
Fri, 24 Apr, 2020 at 10:16 AM